For questions or more information please contact our Health Information Management Department (HIM) at 618-443-2177, ext. 3336.
On 5/3/22 Sparta Community Hospital and Quality Health Care Clinics launched a new Patient Portal called MyCareCorner. The new portal combines all your health information in to one central location. In addition to the information provided below, make sure to scroll all the way down to review the Patient Guides we have provided.
Provide your email address at your next visit anywhere you receive services, and we will send you an invitation.
If you would like an invitation prior to your next visit, contact the Health Information Department at 618-443-2177 x3336 and they will send you an invitation.
This is a new process for all of us so we THANK YOU in advance for your patience!
Q: I don’t see all my medical information after I log in to MyCareCorner the first time.
A: As long as you see some information has loaded such as some vital signs, it could take up to 24 hours for all the information to load. If after 24 hours you still do not see information in Encounters or Labs, contact the Health Information Department at the number above.
Q: I received a statement in the mail and I want to pay the balance through my portal but the Payment Center states Not available at this time. Does that mean I don’t really owe anything?
A: No. Although your health information is now combined in one portal profile, the bill pay feature is still separated between hospital services and clinic services. Go to the Pay Your Bill page where you can pay your bill as long as you have the statement you received in the mail.
Q: Can my child have a portal account now?
A: At this time we still do not allow minors to have a portal account, but we are working towards this goal. When it is ready we will update this portal page and have information available at the sites you receive care.
Q: Is there an app for the new portal?
A: Yes, download the MyCareCorner app from your App Store and log in with your MyCareCorner username and password.