Information for Patients & Visitors

The situation surrounding COVID-19 (novel coronavirus) continues to evolve and changes occur rapidly. Please know, that the health and safety of our patients, their families, and our team members remains a top priority for Sparta Community Hospital.  It is because of this, that a number of precautions are being implemented to help protect our community.

We take these proactive precautions to protect our patients, team members, and the communities we serve. We are sensitive to the inconvenience this may cause our patients and their loved ones, but we believe these measures of protection are essential at this time to keep people safe.

Changes in Delivery of Care

We, at Sparta Community Hospital & Quality Healthcare Clinic, understand that we have a duty to continue to provide care for patients in our community who do not have COVID-19.  In effort to keep those needing care with suspected respiratory illness separate from other patients, as well as to keep our emergency rooms as free from COVID-19 as possible, we are temporarily changing how we deliver care.

Patients with concerning symptoms of fever, cough, or difficulty breathing will still be asked to first call their primary care provider.  Office staff will continue to complete initial phone screening.  The patient will be directed to either isolate or to report to the temporary Respiratory Clinic/COVID-19 clinic for further evaluation.  For the patients who will be reporting for testing/evaluation, the patients’ primary care provider, and the provider in the Respiratory Clinic will consult. Patients will be given an appointment time and instructed to park along the shed in a numbered parking slot, and remain in their vehicle, until a staff member retrieves them.

Patients seeking same-day for other illnesses or injury will be seen at Convenient Care.

Patients needing to be seen for routine or follow-up care, appointments will continue to be made with their primary care provider’s at each of the Quality Healthcare Clinics. The PCP will determine whether the appointment can be via telehealth, or if they will need to be seen in person.

ALL patients are still asked to call their provider (Or convenient care if they do not have a PCP) before arriving to convenient care.

What do I do if I am concerned I have COVID-19?

  • If you, or a family member are experiencing concerning symptoms of fever, cough, or difficulty breathing, and want to be seen, we ask that you first call the clinic.  Clinic staff will conduct a phone screening with you, and provide direction.  This includes patients wishing to be seen at Convenient Care.

I have a family member in the hospital, will I be able to visit?

  • Sparta Community Hospital is restricting visitation to all patients.  Loved ones requesting patient updates and/or discharge information are asked to call the Nurses Station directly at 618-443-2177 ext. 1395.  The only exception will be in the case of compassionate situations, such as end of life care and for patients with intellectual and/or developmental disabilities.  Decisions about visitation will be made on a case by case basis, and will include careful screening of the visitor.
  • Although you won’t be able to visit in person, Zoom has been made available to help patients remain connected through technology. Families interested in setting-up a Zoom meeting with their loved one, should contact the Nurses Station at Sparta Community Hospital at 618-443-2177 ext. 1395.

My doctor has ordered a screening, testing or therapy – what should I expect?

  • All patients of Sparta Community Hospital outpatient services, Quality Healthcare Clinics, emergency department, Convenient Care, and The Center, will be screened upon registration.
  • Chairs are being reconfigured and/or removed in waiting rooms, to help ensure distance between patients.  You will also notice increased disinfecting of ‘high-touch’ areas by employees.

What departments or services are being put on-hold?

  • The Center and Marissa Fitness Center will be closed.  Outpatient therapy (physical and occupational) is still operating as scheduled.

What is Sparta Community Hospital & Quality Healthcare Clinics doing to protect employees?

  • As a precautionary measure and to keep patients and team members safe, Sparta Community Hospital is monitoring employee temperatures upon arrival to work.
  • Recommendations regarding Personal Protective Equipment (PPE) is being adhered to.

What if I need to be seen for something other than COVID-19 symptoms?

As you know, we have been working to make changes to make it safe for patients to come to the hospital and clinics to receive care.  This includes screening of every patient and employee that comes into one of our locations, and increased cleaning and sanitizing of high touch areas, waiting rooms, reception areas, and exam rooms.  We are doing this to provide reassurance to patients as we continue to provide primary care services to our community.

  • For patients needing to be seen for routine or follow-up care, appointments will continue to be made with your primary care provider.  Your primary care provider will determine if the appointment will be in person, or via telehealth.  At this time, if a patient is eligible for a telehealth visit, he/she will receive a phone call the day prior with instructions.
  • Patients seeking same-day for other illnesses or injury will be seen at Convenient Care, as normal.
  • All patients of Sparta Community Hospital outpatient services, Quality Healthcare Clinics, emergency department, Convenient Care, and The Center, will be screened upon registration.

Why is there a large tan tent in the parking lot?

  • In effort to keep patients with COVID-like symptoms isolated from patients receiving everyday primary care in one of our clinics, we have set-up a Respiratory/COVID-19 Clinic.  This is not Patients with concerning symptoms of fever, cough, or difficulty breathing will still be asked to first call their primary care provider.  Office staff will continue to complete initial phone screening.  The patient will be directed to isolate or to report to the Respiratory Clinic for further evaluation.  Patients will be given an appointment time and instructed to park in a numbered parking slot, and remain in their vehicle.  A staff member will come get them. It’s a simple process, and you don’t have to worry about being around other patients.  Only one patient is in the tent at a time, and if your provider orders you a test, you don’t even have to get out of your car!  The patient must first contact because everything that happens in the Respiratory Clinic starts with a provider referral, and requires an appointment.